DanagårdLiTHO works proactively to develop its quality policy and to improve customer satisfaction. To this end, the company is certified according to ISO 9001. The ongoing quality improvement process requires management resources, everybody’s participation and the focus being on the customer at all times. The aim is to identify the needs, support the preferences and then transfer these into high quality goods and services in accordance to the schedule and background materials.
Quality control also require us to research our customers’ appreciation of the goods, services and customer service interaction. As a final step, this information is fed back to the organisation so that improvements can be made.